WA - Telstra Australian Business Awards

HTC Start Up Award

Health Safety Works

‘We developed our software from the ground up after listening to organisations tell us how they were struggling to manage their HR duties, health and safety and other compliance requirements.’ Jeremy Nunn, Director

Old university friends Jeremy Nunn and Mark Donnelly long talked about ideas and opportunities in e-business to help companies become more efficient. In 2010, the pair decided to combine their knowledge of e-business to form Health Safety Works. The Health Safety Works software helps businesses streamline their processes, by combining the areas of health and safety, human resources, staff management and compliance into one platform. By helping companies save money, time and simplifying processes they have attracted a prestigious client base in the hospitality, mining, government, energy, foods, recreation, education, engineering and health care sectors both in Australia and internationally. Jeremy Nunn says their client list continues to grow daily and the company’s revenue has increased 200 per cent year on year. Innovation remains one of the key drivers for the business with the duo always striving to come up with technology and web-based inventions to help other businesses.

Mosmans Restaurant

‘As new owners, changing the public perception about the restaurant has been a challenge but we now successfully entertain some of Australia’s and the world’s wealthiest people and entertainers.’ Jacie Cowling, Manager

Mosmans Restaurant has fast become one of the premier dining locations in Perth after new owners successfully changed public perceptions of the venue since its purchase in 2008. Based on the Swan River in Mosman Park, manager Jacie Cowling and her team have run the business after the previous restaurant went into receivership. Housed in an iconic building that has unobstructed views across the bay, the restaurant underwent a refurbishment and introduced a contemporary seafood a la carte menu. It also offers wedding receptions, corporate lunches and dinners and private events. With a comprehensive and consistent marketing calendar and events schedule, the restaurant grew revenue by 25 per cent between 2010 and 2011. To keep pace with demand more floor and kitchen staff have been employed, including six chefs. The restaurant was a Gold Plate Award winner in 2010 and 2011 for Best Seafood Restaurant.

Muway Constructions

‘Our strategic collaboration ensures the traditional owners share in the economic benefits and young indigenous people get the skills and training for sustainable employment in the construction industry.’ Karl Plunkett, Managing Director

An increase in building contracts in the remote Kimberley region, led to the evolution of Muway Constructions. The company is a joint venture between Australian Eco Constructions and the Darlngunya Progress Association, owned by Fitzroy Crossing’s Aboriginal ‘Bunuba’ people. By 2010, Australian Eco Constructions saw an increase in demand for housing and infrastructure construction in the region. They entered a partnership with the traditional owners who have intimate knowledge of the area while providing accredited traineeships and apprenticeships to Aboriginal employees. Muway has earned a reputation for quality, innovative building and for meeting clients’ timeframes and budgets because they always have locals on the ground. In fact, they’re one of BHP Billiton’s preferred builders. Managing Director Karl Plunkett says the company was founded on respect and trust. By using ‘work readiness’ courses at local training institutes, along with mentoring support, they have been able to retain Aboriginal employees through challenging times.

NM Cann Pty Ltd

‘My company is unique in that it specialises in both mechanical and electrical maintenance planning for mining companies, a highly sought after skill not readily available in the industry.” Natasha Cann, Owner

A fourth generation miner, Natasha Cann decided to leave her role as a maintenance planner for BHP and expand her breadth of experience. Her company, NM Cann, was formed in 2010 to help mining companies boost efficiency, productivity and profits. This is achieved by providing maintenance planning, work management coaching and the implementation of business management software. The company is unique in the mining industry in that it specialises in both mechanical and electrical maintenance planning. Natasha says she is the only female maintenance planner to start her own company in WA. Her path has been non-traditional as she did not have the trade experience associated with maintenance planners. Instead, she drew on her expertise in planning, analytics and project management obtained during her military career. Natasha overcame a downturn in procurement during the Global Financial Crisis by utilising relationships she formed within the sector and using her reputation, skills and knowledge.

Skydive Jurien Bay

‘We are determined to help drive tourism in Jurien Bay, provide support and work together with new and existing tourism operators and developments.’ Christine Sparrow, Manager

After years of skydiving throughout Australia, Pete Lonnon was drawn to the awe-inspiring colours of Jurien Bay, two hours north of Perth. Unlike many of its competitors, Skydive Jurien Bay customers are treated to beach landings from 14,000 feet. The business began in 2009 with only three people working out of a rented office behind a café, equipped with one small aeroplane and two tandem parachutes. Aiming to undertake 500 tandem jumps in their first year of operation they doubled this goal and now average 300 jumps a month. The opening of Indian Ocean Drive in 2010 and its inclusion on Google Maps and in tourist literature has increased customer access to the business, and as a result, helped boost growth. The company has now purchased an additional aircraft, built a purpose-designed facility with accommodation and employs 10 full-time staff. It also offers an intensive solo jump course for students.

Squid Productions

‘Being static as a business is not an option for success and I constantly adapt to the ever changing world of internet marketing and media to stand out from competitors.’ Sarah Robinson, Owner

Swimming with wild dolphins as an underwater videographer inspired Sarah Robinson to set up a media marketing and online production business. Perth’s Squid Productions specialises in website design, videography, website video production, corporate and promotional video and search engine optimisation. At the age of 19, Sarah identified a shift in internet marketing and media towards more engaging website designs and corporate video. Sarah says being able to innovate and adapt to her fast moving medium has helped bring success. Career highlights include filming and presenting for worldwide distribution productions for the ABC, BBC and National Geographic. In 2011, at 21 years of age, she won a regional business award. Sarah says being a young entrepreneur, she had to overcome people’s pre-conceived ideas about her capabilities, professionalism and determination. During the past two financial years, company revenue has increased 300 per cent and Sarah now has more than 80 clients.

News Ltd Micro Business Award

Backyard Aquaponics

‘There are always new things to learn when working with aquaponics and nature, and the people that come to us to learn are genuine, it is a real community and well supported across the world.’ Faye Arcaro, Manager

Joel Malcolm stumbled across the concept of aquaponics - a sustainable food production system that combines aquaculture with hydroponics - while researching permaculture 12 years ago. When he was laid off from work it became a full-time obsession and decided to start Backyard Aquaponics. After his endeavours were aired on Gardening Australia, avid gardener Faye Arcaro sought him out and joined the business. Based in Jandakot, the Backyard Aquaponics retail display centre is the world’s first dedicated to offering advice on systems design, installation and maintenance. Systems are offered in kit form. The business also conducts monthly workshops and has an interactive online forum with 7000 registered users - attracting an international following. Their systems have been exported to Japan to grow healthy food following the tsunami which destroyed industry and unleashed radiation into parts of the environment. Future plans include increasing exports to countries around the world, within five years.

BlueSun2 Boat Charters

‘In building relationships with boat-owners and taking on many of the sales and marketing functions for them, we filled a vital niche in the market.’ Kevin Bailey, Chief Executive Officer

Kevin Bailey fell into becoming a charter boat booking agent by accident. While working as an independent marketing consultant, his employer asked him if he would commit a few hours a week to develop business for the boat he owned. Kevin realised many boat owners were good at driving and operating vessels but lacked the time and marketing skills to attract clients. That was seven years ago, today he provides business for up to 80 different vessels. Customers are offered a huge range of cruises on the Swan River, day trips to Rottnest Island, or live-abroad trips to the Abrolhos and Monte Bello Islands, the Kimberley coast and the Rowley Shoals. BlueSun2’s Boat Charters success is the result of Kevin overcoming a number of business challenges including self-financing every step of his vision. This year, he is launching a new Kimberley cruise option and a national product through an on-line business directory for the boating world.

Houndstooth Studio

‘We combine extensive animal handling expertise with photographic and studio lighting skills to capture more than 1000 animals each year in full colour and intricate detail.’ Alexandra Cearns, Owner

A lifelong love of animals and photography inspired Alexandra Cearns to leave her long-term public sector job and open Houndstooth Studio, North Perth, in 2008. Winning several major photography competitions in 2008 and achieving gallery representation also encouraged Alexandra to pursue her passion. In four years she has doubled her clientele and increased her business’s Facebook following from 3000 to 22,500. She was recently commissioned by Australian Geographic Magazine to photograph on Christmas Island and her images have graced the covers of Photo Review Australia Magazine and Dogs Life Magazine. The flourishing commercial side of the business allows Alexandra to give back to the community through donating time, images and sponsorship to more than 40 Western Australian, national and international animal charities. In 2011 she was named Australia’s ‘Best Canine Photographer’ at the 4th Master Dog Breeders and Associates Awards and had her images feature on a national stamp release by Australia Post.

LushTV

‘We constantly stretch the boundaries of innovative communication.’ Alex Lush, Director

With 25 years combined broadcast experience, James and Alex Lush relocated from the UK to Perth in 2004 and initially began a media training consultancy. Working closely with large organisations combined with the advent of improved digital technology, they soon identified a need for corporations to communicate more effectively with their key audiences. And so began LushTV. The business aims to turn complex messages into simple, engaging online video productions through short films for all internal and external audiences. Their concise and dynamic productions and conference snap shots are becoming increasingly popular among clients which include Rio Tinto. In 2010, demand had grown to such an extent that they moved from their home office to a commercial space with a studio in East Perth. The company still stays true to its media training roots, providing corporate communications strategies, media and crisis training and presentation skills training.

Pit Crew Management Consulting Pty Ltd

‘I decided to share my industry experience and knowledge after increasingly seeing the need for improved strategic analysis and management, specifically in the resources, engineering and construction sectors.’ Peter Dyball, Principal

Principal Peter Dyball began Pit Crew Management Consulting with a solitary client working out of his home office in 2004. That year, Western Australia was in the early stages of a resources boom. Although Peter could see the business community was growing in confidence, there was increasing pressure to strategically manage personnel for sustained prosperity. An early consulting project identified deficiencies in the resources, engineering and construction sectors’ ability to forecast labour demand for future projects and cemented the business focus. Pit Crew Labour Market Reports are now at the forefront of projecting and modelling for major projects throughout Australia. The reports analyse and forecast construction labour, engineering resources and operations resources and detail which skills will be in short supply. Clients include BHP Billiton, QGC and Western Australia’s Department of Training and Workforce Development. It continues significant revenue growth in 2012, building on a successful 2010-11 period.

MYOB Small Business Award

Chilli Couture

‘We believe that if every staff member is happy, loves their job and are passionate about their craft, then the business success will be a direct reflection of that passion.’ Rachel Walker, Co-owner

After many years of working for others, Rachel Walker and Emmanuelle Torres realised that if they wanted to develop a desirable environment for a hair and beauty salon, they would have to create it themselves. The two joined forces to establish Chilli Couture – a place where clients can escape from everyday life and experience relaxation and pampering in an exclusive and boutique environment. The Perth-based business offers clients custom hair design and styling, specialised eyelash extensions and skin and beauty treatments. They have worked hard to differentiate their business by developing close relationships with their clientele through a loyalty program, creating a niche market for discerning customers. Employee satisfaction is also a key to their success. Staff numbers have grown from four to eight within three months of opening and this year they plan to help develop staff career paths by entering them in all levels of hair competitions, business and industry awards.

Emission Assessments Pty Ltd

‘We started the company with the primary goal of raising the bar and providing high quality testing services, training and professional advice in the emission monitoring industry.’ Giacomo Collica, Managing Director

An increase in regulatory monitoring and the pending introduction of a carbon tax, provided an opportunity for Giacomo Collica to capitalise on his 20 years of emission monitoring experience. Emission Assessments was established as an independent advisor providing testing services, auditing and products to monitor, reduce and remove pollutants from air, water and land. Its services include stack emission testing, air monitoring, management of groundwater, surface water and industrial water, contaminated site investigations and asbestos investigations. Developing fully documented systems and processes and gaining a host of certifications and accreditations, has helped the company grow its client base rapidly, attracting blue chip customers. These include Rio Tinto and BHP plus an international assignment with Resolute Mining in Mali, western Africa. They also have clients in the manufacturing, construction, refining, power generation and waste management sectors. Since establishing in 2009, staffing levels have increased to 11 and turnover has risen almost ten-fold.

Integral Development

‘We believe the best leaders not only achieve commercial success, but they do so in a way which enriches the natural environment and makes a meaningful contribution to society.’ Dr Ron Cacioppe, Managing Director

Launched in 2005 with Dr Ron Cacioppe and his son Jonah at the helm, Integral Development meets a significant need in the West Australian market for leadership programs and services. The company prides itself on delivering programs that not only focus on the development of individuals but also teams and organisations. Their courses include team-building, strategic planning, sustainability and leadership development and coaching. Mindfulness and the art of being present are among the company’s leading values, as well as a belief that the best leaders not only acquire commercial success but also enrich their environment and make a contribution to community. In fact, each team member participates in a 10-week living philosophy course to help develop their sense of self, how they perceive situations and challenges and learn to deal with them effectively. Highlights include doubling staff numbers and opening an office in Melbourne.

KAPP Engineering Pty Ltd

‘We now offer our clients the complete engineering solution, including project management, consultancy, design, materials sourcing, development, testing, installation, commissioning and training.’ Peter Parlongo, Managing Director

Being rendered jobless when their employer got into financial difficulty in 2005, engineering workmates Peter Parlongo, Praveen Paul, Amir Tanady and Kieran Sadlier decided to keep their team together. KAPP Engineering is a boutique electrical engineering business specialising in the design and supply of the ‘computerised brain’ which controls complex industrial processes. Applications include water treatment, materials handling, manufacturing and mineral processing. While most of their competitors are chasing contracts with offshore oil rigs and mining companies, KAPP focuses on establishing long-term partnerships with clients in the neglected metropolitan market. Despite competing with the mining sector for suitably skilled staff, the business has expanded rapidly. Staff numbers have grown from four to 10, clients from two to 200 and turnover has increased ten-fold. After opening the business in a spare bedroom, they have had to purchase two offices buildings in Balcatta to keep up with demand.

Kennerlys

‘Through my accounting business and professional network, I realised small to medium companies had an increasing need for external, professional business advice and support to help them grow.’ Lejo Ouwendyk, Managing Director

The retirement of a managing partner with Kennerlys, founded in Perth in the 1990s, provided Lejo Ouwendyk with an opportunity to merge his private accounting practice with the company. Recognising an increasing need for external, professional and business advice to support small and medium businesses, 27 year-old Lejo re-shaped the Kennerlys business to meet this demand. Kennerlys now helps many companies unlock their true potential and reach their business goals through its full service offering which now includes extensive taxation, finance and business strategy experience along with a high level customer service culture. The introduction of its Enterprise Development Services offering in 2010, which helps companies align their operations with regular management reporting, has helped drive growth with turnover more than doubling since 2006. As a result, the number of clients has increased to more than 430 family groups located across Australia and internationally.

Medic One

‘It is important to never lose sight of your goal and in our case; it was to introduce nationally endorsed, internationally accepted qualifications in pre-hospital care.’ Janine Nicholas, Director

Researching opportunities to further her education in pre-hospital care after gaining 12 years of medical and safety experience in the mining industry, Janine Nicholas started hitting brick walls. She discovered an individual had to be employed by an ambulance service in Australia to be accepted into a paramedic program for such educational courses. So, she packed her bags and travelled to the United States where she enlisted the help of Kathleen Bynon as a coach to broaden her skills and knowledge. While in a small bookshop in New Mexico, she convinced Kathleen to join her in Australia to start a training organisation and open up paramedic courses to more people. Medic One held its first course in 1999. It was the first training organisation to offer the same qualifications as any State Ambulance Service in Australia. The majority of students go on to serve in the mining and exploration industries as industrial medics and paramedics.

Commonwealth Bank Medium Business Award

Assetivity

‘We believed there was an opportunity for a specialist consultancy, focussing on operational improvement through combining engineering, financial and management skills.’ Sandy Dunn, Director

On being made redundant from his senior management role, Sandy Dunn recognised a niche for a specialist consultancy combining engineering, financial and management skills. Assetivity focuses primarily in the asset intensive mining, mineral processing, oil and gas and utilities sectors. Its client base includes BHP Billiton, Woodside Energy and Santos. The company also has an international following with up to 25 per cent of its revenue coming from exporting its services to countries in Africa and South East Asia. In fact, its 39 employees are born in 12 different countries. Since its foundation 12 years ago, the company has grown at a compound rate of almost 50 per cent annum, increasing revenue 36-fold during this period. The company has expanded from Perth by opening an office in Brisbane. It has been mentioned five times in BRW Magazine’s Fast 100 list of fastest growing companies in Australia.

Conducive Pty Ltd

‘Conducive’s success is due to employing motivated and talented consultants and providing a framework where each individual can perform to the best of their abilities.’ Branden Dekenah, Managing Director

Conducive Pty Ltd was launched in 2006 to combat the trend among business-focussed technology services to push products ahead of solutions, labour ahead of outcomes and technology ahead of commercial thinking. The company, with offices in Perth and Brisbane, enhances the performance of clients by firstly understanding their specific requirements and then developing pragmatic technology solutions that support business strategy. Its co-founders Branden Dekenah, Darren Christophersen, David Hedge and Stuart Strickland have positioned the consultancy as a premier provider of integration and data management services with a primary focus on mining systems. The company’s consultants specialise in business strategy, requirements analysis, solution architecture, software development, vendor management and project delivery. The company works hard to recruit and retain exceptional staff and provide them with the environment to succeed. During the Global Financial Crisis, the company demonstrated its commitment to staff by investing their retained earnings in staff retention and training to prepare for the upturn.

Globetrotter Corporate Travel

‘We have gained a reputation in the travel industry as a reliable and well recognised boutique style travel management company with family values.’ Fiona Prosser, Managing Director

Returning to Perth in the 1970s after spending nine years working abroad in the pharmaceutical industry, owner John Battley had to re-invent himself as there was no local industry in which he could utilise his expertise. With a passion for people and travel, he landed on the idea of forming Globetrotter Corporate Travel. John says the company is one of the largest independently and privately owned travel management providers in Australia. Since opening its first retail travel store in Innaloo in 1979, the company has steadily grown its corporate and retail customer base. Opening an office in Melbourne in 2003, Globetrotter Corporate Travel now employs 45 staff. This growth has been achieved in the face of the high Australian dollar, Global Financial Crisis and competing with the mining industry for competent staff. Nevertheless, the company places great emphasis on hiring and rewarding the best people and staff turnover is a low three per cent.

Museo Salon & Spa

‘We have the expertise and facilities to look after our guests’ personal grooming and relaxation needs from head to toe.’ Wendy Michetti, Proprietor

Husband and wife team Wendy and Adam Michetti started their business in 1999 with a hairdresser, a beauty therapist and a desire to promote wellness and beauty through the unity of mind, body and spirit. Both came from families with small business backgrounds, so after learning their respective crafts the move into their own enterprise was seamless. Starting in Mt Lawley, Museo Salon & Spa now provides a variety of massages, facials, manicures, pedicures, hydrotherapies treatment, body wraps and waxing as well as micro-dermabrasion and peels. Its hair salon delivers sophisticated hair colour processes, straightening and advanced styling services. Wendy says she is excited to provide an ‘urban escape’ offering luxurious surroundings. With the expansion of services and facilities staff numbers have grown to 28. However, attracting trained staff is a challenge so the couple have decided to employ more in-house apprentices and train them to Museo’s high standards.

Sustainability Pty Ltd

‘All of Sustainability’s staff, whether they be in North America, the cold climes of Mongolia or by the sunny seaside in North Beach are made to feel an integral part of our success story.’ Tony Webster-Smith, Chief Executive Officer

After returning from a four-year assignment in Burma and with 10 years mining experience under his belt, Tony Webster-Smith recognised a demand for Australian expertise in the international market. He observed his countrymen were well-regarded, technically strong and worked effectively with all nationalities. He decided to build a company that could capitalise on the rapidly developing resources and industrial sectors of Australia, Canada, Indonesia, China, Mongolia and Kazakhstan. Sustainability, based in North Beach, develops business solutions from initial risk assessment of projects to the integration of safety, environmental maintenance and operational management systems. The company employs a highly motivated and technically competent group of staff with a diverse range of skills. Their loyalty to staff was demonstrated through the recent Global Financial Crisis where through excellent fiscal management not one employee was retrenched. During their 11 years of operation, staff levels have increased from four to 71 and revenue has increased ten-fold.

UON Pty Ltd

‘UON was established due to the market demand for a better quality product in a robust niche market within the mining industry.’ Mark Keogh, Managing Director

The failure of European-built load banks, designed to endure the testing of large electrical power systems and generators in the harsh Australian climate prompted Mark Keogh and his co-partner to build their own equipment. Combining their electrical and industry expertise and engineering skills, they formed Power Proving Services in 1998 in a small office in Malaga. Following the departure of his co-partner in 2006, Mark rebranded the company UON Pty Ltd in 2010 and expanded the range of products and services on offer. These now include solutions for the supply, management and control of site power, air and water, with a particular focus on the mining industry. The product range includes everything from load bank testing to power generation, air compressors, pumping solutions, energy and power management switch boards and switch rooms. Since the rebrand and through its commitment to taking a hands-on approach to tackling client projects, the company has expanded from 10 staff to 148.

Telstra Regional Award

Muway Constructions

‘Our strategic collaboration ensures the traditional owners share in the economic benefits and young indigenous people get the skills and training for sustainable employment in the construction industry.’ Karl Plunkett, Managing Director

An increase in building contracts in the remote Kimberley region, led to the evolution of Muway Constructions. The company is a joint venture between Australian Eco Constructions and the Darlngunya Progress Association, owned by Fitzroy Crossing’s Aboriginal ‘Bunuba’ people. By 2010, Australian Eco Constructions saw an increase in demand for housing and infrastructure construction in the region. They entered a partnership with the traditional owners who have intimate knowledge of the area while providing accredited traineeships and apprenticeships to Aboriginal employees. Muway has earned a reputation for quality, innovative building and for meeting clients’ timeframes and budgets because they always have locals on the ground. In fact, they’re one of BHP Billiton’s preferred builders. Managing Director Karl Plunkett says the company was founded on respect and trust. By using ‘work readiness’ courses at local training institutes, along with mentoring support, they have been able to retain Aboriginal employees through challenging times.

NM Cann Pty Ltd

‘My company is unique in that it specialises in both mechanical and electrical maintenance planning for mining companies, a highly sought after skill not readily available in the industry.” Natasha Cann, Owner

A fourth generation miner, Natasha Cann decided to leave her role as a maintenance planner for BHP and expand her breadth of experience. Her company, NM Cann, was formed in 2010 to help mining companies boost efficiency, productivity and profits. This is achieved by providing maintenance planning, work management coaching and the implementation of business management software. The company is unique in the mining industry in that it specialises in both mechanical and electrical maintenance planning. Natasha says she is the only female maintenance planner to start her own company in WA. Her path has been non-traditional as she did not have the trade experience associated with maintenance planners. Instead, she drew on her expertise in planning, analytics and project management obtained during her military career. Natasha overcame a downturn in procurement during the Global Financial Crisis by utilising relationships she formed within the sector and using her reputation, skills and knowledge.

Skydive Jurien Bay

‘We are determined to help drive tourism in Jurien Bay, provide support and work together with new and existing tourism operators and developments.’ Christine Sparrow, Manager

After years of skydiving throughout Australia, Pete Lonnon was drawn to the awe-inspiring colours of Jurien Bay, two hours north of Perth. Unlike many of its competitors, Skydive Jurien Bay customers are treated to beach landings from 14,000 feet. The business began in 2009 with only three people working out of a rented office behind a café, equipped with one small aeroplane and two tandem parachutes. Aiming to undertake 500 tandem jumps in their first year of operation they doubled this goal and now average 300 jumps a month. The opening of Indian Ocean Drive in 2010 and its inclusion on Google Maps and in tourist literature has increased customer access to the business, and as a result, helped boost growth. The company has now purchased an additional aircraft, built a purpose-designed facility with accommodation and employs 10 full-time staff. It also offers an intensive solo jump course for students.

UON Pty Ltd

‘UON was established due to the market demand for a better quality product in a robust niche market within the mining industry.’ Mark Keogh, Managing Director

The failure of European-built load banks, designed to endure the testing of large electrical power systems and generators in the harsh Australian climate prompted Mark Keogh and his co-partner to build their own equipment. Combining their electrical and industry expertise and engineering skills, they formed Power Proving Services in 1998 in a small office in Malaga. Following the departure of his co-partner in 2006, Mark rebranded the company UON Pty Ltd in 2010 and expanded the range of products and services on offer. These now include solutions for the supply, management and control of site power, air and water, with a particular focus on the mining industry. The product range includes everything from load bank testing to power generation, air compressors, pumping solutions, energy and power management switch boards and switch rooms. Since the rebrand and through its commitment to taking a hands-on approach to tackling client projects, the company has expanded from 10 staff to 148.