Neutrog Australia’s innovative community-based marketing model is a key reason for the success of the Adelaide Hills organic fertiliser manufacturer, according to owner Angus Irwin. As it grew from a small factory to a 20-hectare plant, Neutrog invested enormous time, effort and resources in building close relationships with its home gardener and commercial markets. In the past decade, Neutrog partnered with 12 Australian garden societies and clubs which directly input into the development and testing of Neutrog’s fertiliser products. Under an agreement, they then formally endorse the final product in return for ongoing royalties of all retail sales. The endorsements are promoted prominently on Neutrog’s packaging, providing a high level of credibility with customers, a boost for its premium brand and a clear differentiation point from competitors. Similar relationships with many Australian botanic gardens, turf clubs and sporting stadiums have been the catalyst for developing or enhancing Neutrog products.
“Neutrog has distributed a total of $600,000 in royalties in the past decade to the rose and orchid societies and other groups with which we have a relationship,” - Angus Irwin, Managing Director.