As the mobile phone messaging industry evolved in the 1990s, North
Sydney software development company Soprano Design was in the
vanguard of developing infrastructure that routes and delivers SMS
and MMS messages.
Soprano developed a string of innovative business
applications that meet the mobile messaging needs of an entire
enterprise. It partners with leading IT&T vendors IBM, eServGlobal and
mobile data leader Acision to co-distribute services to mobile network
operators.
A measure of their success was a 2009 invitation for Soprano
CEO Dr Richard Favero to address the GSMA mobile world congress in
Barcelona on the future of messaging. Established in 1994, Soprano grew
significantly in recent years, winning contracts for mobile messaging
services with Telstra, one Middle Eastern and two northern European
operators.
Soprano was a partner in industry-leading solutions in
Australia including the first wireless application protocol in banking,
first credit card transaction via SMS and first person-to-person mobile
payment via SMS and interactive voice response.
“Soprano automates complex and time-consuming business processes,
improves staff efficiency and reduces business-operating costs by
reducing the ‘human latency’ that causes business communication
and process problems.” Richard Favero, CEO