National winner

2013 Telstra Australian
Business of the Year

Bruny Island Cheese Co.

I am a traditionalist who recognises that great cheese was made for centuries before modern technology played a role and I believe passionately in the old way of making, maturing and marketing cheese.

Bruny Island Cheese Co.

Obsessed with learning the art of artisan cheese-making, Nick Haddow undertook a 10-year odyssey to work with specialist cheese-makers in France, Italy and Spain, as well as Australia. In 2003, he and his partner Leonie Struthers settled on Bruny Island, off Tasmania’s south coast, to establish their own specialist cheese and agri-tourism business. Bruny Island Cheese Co. uses traditional techniques to make their range of cheeses, including Australia’s only unpasteurised cheese product. The business focuses on direct marketing through email and social media, including to its Cheese Club comprising 8300 members across Australia. Their cellar door is another strong retail channel, attracting thousands of visitors a year. The business now employs five full-time and eight part-time staff. Growing online sales to more than 20,000 members and replicating their success in establishing another artisan cheesery in regional Tasmania are part of their forward-looking plans.

I am a traditionalist who recognises that great cheese was made for centuries before modern technology played a role and I believe passionately in the old way of making, maturing and marketing cheese.
Nick Haddow, Managing Director

Bruny Island Cheese Co.
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National category winners

2013 Telstra Australian
Micro Business Award

ENIQUEST

With extensive knowledge of electric generating products, I had the passion and resources to develop a new range of products that were immune from competition from cheaper overseas manufacturers.

ENIQUEST

While most Australian manufacturers were moving offshore to lessen their cost base, Don Pulver was committed to building a business that manufactured power generation products locally. With extensive knowledge of the electrical generation market, he set about developing unique and highly innovative products that were immune from competition from overseas. Starting with little funding from a tin-shed in Warana on the Sunshine Coast, ENIQUEST was soon listed to sell spares to the Australian Defence Force (ADF) for their in-service generators. This humble start provided a small income for growth and paved an opportunity to extend the relationship, resulting in the business winning a large ADF contract to provide a Field Power Distribution Box. Other major contract wins include the provision of Solar and Diesel Hybrid Power Skids for BHP and supply of independent power for Toll Australia’s Rapid Deployment Camps. ENIQUEST’s Australian-made products are now being considered by an international engine manufacturer.

With extensive knowledge of electric generating products, I had the passion and resources to develop a new range of products that were immune from competition from cheaper overseas manufacturers.
Don Pulver, Managing Director

ENIQUEST
Nominate a business

2013 Telstra Australian
Small Business Award

Bruny Island Cheese Co.

I am a traditionalist who recognises that great cheese was made for centuries before modern technology played a role and I believe passionately in the old way of making, maturing and marketing cheese.

Bruny Island Cheese Co.

Obsessed with learning the art of artisan cheese-making, Nick Haddow undertook a 10-year odyssey to work with specialist cheese-makers in France, Italy and Spain, as well as Australia. In 2003, he and his partner Leonie Struthers settled on Bruny Island, off Tasmania’s south coast, to establish their own specialist cheese and agri-tourism business. Bruny Island Cheese Co. uses traditional techniques to make their range of cheeses, including Australia’s only unpasteurised cheese product. The business focuses on direct marketing through email and social media, including to its Cheese Club comprising 8300 members across Australia. Their cellar door is another strong retail channel, attracting thousands of visitors a year. The business now employs five full-time and eight part-time staff. Growing online sales to more than 20,000 members and replicating their success in establishing another artisan cheesery in regional Tasmania are part of their forward-looking plans.

I am a traditionalist who recognises that great cheese was made for centuries before modern technology played a role and I believe passionately in the old way of making, maturing and marketing cheese.
Nick Haddow, Managing Director

Bruny Island Cheese Co.
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2013 Telstra Australian
Start-up Award

health.com.au

We think just “popping in” to a store to make a claim and do paperwork is a thing of the past, since it means 30 minutes fighting traffic and 20 minutes jostling for a car park - we just thought there had to be a better way.

health.com.au

health.com.au is looking to reinvent health insurance for younger, healthier Australians who want to interact online. Since launching last year it's now one of Australia's fastest growing health insurers attracting over 30,000 customers already. The Melbourne-based company was born out of the personal experiences of CEO Andy Sheats and his founding team who believed health insurance was too complex and required the elimination of asterisks and small print. With an online background derived from his former role as a senior executive at realestate.com.au, Andy built a team of 17, including insurance and digital experts, to design hassle-free policies that were easy to buy, understand and use and accessible at all hours. Product innovation has been critical with strategy shaped around clarity and transparency on what is bought and on payments received. Their personal approach to customer service is what is setting them apart from their competitors.

 

We think just “popping in” to a store to make a claim and do paperwork is a thing of the past, since it means 30 minutes fighting traffic and 20 minutes jostling for a car park - we just thought there had to be a better way.
Andy Sheats, CEO

health.com.au
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2013 Telstra Australian
Medium Business Award

Becker Helicopter Services Pty Ltd

There were no innovative, visionary helicopter training companies and we had a dream to change the face of helicopter pilot training worldwide.

Becker Helicopter Services Pty Ltd

Mike and Jan Becker launched Becker Helicopter Services in 1995 in a rundown tin shed using an old grass airport at Noosa. But it wasn’t the facilities that mattered – it was the quality of training and the passion to make an aviation difference that has fuelled success. The business is now an internationally recognised training facility and exporter employing 70 people and operating 18 helicopters. The pilot academy trains civilian and military personnel from basic helicopter pilot skills through to advanced mountain flying. Being the first civilian helicopter training academy to offer Advanced Night Vision Goggles training, which had previously been the domain of military aviators, has been critical to securing multi-million dollar international contracts. This husband and wife pilot team use applications like Google Earth and satellite tracking to hone training techniques and enhance learning experiences. Their Mike Becker Helicopter Flight Training Manuals and DVD's are sold worldwide, with new products in development.

There were no innovative, visionary helicopter training companies and we had a dream to change the face of helicopter pilot training worldwide.
Captain Jan Becker, Director

Becker Helicopter Services Pty Ltd
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2013 Telstra Australian
Regional Business Award

iKOU

As global travellers we are aware of the impact a business can have, for good or for bad, on people, animals and the planet - we wanted to create one that benefitted all.

iKOU

iKOU founders, husband and wife team Naomi and Paul Whitfeld, were stunned when a national retailer ordered 1.5 tonnes of their bath salts only weeks after they launched their wholesale spa product range in 2008. Such early market acceptance of the natural home grown skin care and body products, candles and organic herbal teas was testament to the quality of the concept. It also validated their passion for building a business that treads lightly on the environment. Four months after launch, iKOU opened its first store and day spa in the Blue Mountains. With a 500-strong product line and new stores on the horizon, iKOU has gone global. It supplies some world-leading hotels and spas including Park Hyatt and Emirates, Accor Mii Spa Hotel Group and Six Senses Luxury Resorts which operates throughout Asia. iKOU promotes daily rituals 'to rest, relax, restore' and offsets all its production with wind power, while supporting fair-trade and Australian growers.

As global travellers we are aware of the impact a business can have, for good or for bad, on people, animals and the planet - we wanted to create one that benefitted all.
Naomi Whitfeld, Founder

iKOU
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State winners

2013 Telstra
Northern Territory Business of the Year

Top End Pest Control

We saw the opportunity to develop and expand a pest management business and lift the professional standard of service to customers across the Northern Territory.

Top End Pest Control

After having their first child, Tim and Cory Lambert were keen for a lifestyle change. Tim left a career as a detective with Victoria Police and Cory left her human resources role with a university to move to Darwin and purchase a pest management company. Starting from the spare room in their house in 2004, five years later they moved to an office building which included a training facility. Top End Pest Control provides all avenues of pest management including termite protection for pre and post construction. In conjunction with a Registered Training Organisation, the company has moved into training and provides facilities to teach other pest management companies and Indigenous community members in remote areas to develop valuable employment skills. Today, the business has nine staff and services the entire Northern Territory, including remote communities. It also provides services overseas to East Timor, Micronesia and Guam.

We saw the opportunity to develop and expand a pest management business and lift the professional standard of service to customers across the Northern Territory.
Tim Lambert, Director

Top End Pest Control
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2013 Telstra
Queensland Business of the Year

Burleigh Brewing Company

We wanted to create a business that adds to the heart of our region and we just happen to be doing it through one of the world's most ancient and community-oriented beverages – beer.

Burleigh Brewing Company

The founders of Burleigh Brewing Company describe their business as a cross between ‘monk-like tradition and cool, surfy living’. It’s this hybrid approach, coupled with an exacting commitment to quality and creativity, that’s earned the Gold Coast-based business best-in-world accolades. The company was founded in 2007 by former corporate lawyer Peta Fielding and brewer husband Brennan Fielding after four years of planning. Operating in a market dominated by two big brewing companies, they had to be different. Staying true to ancient brewing traditions but adding a modern flair, they created Australia's first no-carb beer and a wheat beer that won ‘world’s best’ at the 2012 World Beer Cup. Burleigh Brewing Company is now a leading player in the Australian independent craft beer scene, employing 19 people and is enjoying healthy double digit annual growth rates. To build a sustainable business, most ingredients are sourced locally and their entire marketing budget is invested in the local community.

We wanted to create a business that adds to the heart of our region and we just happen to be doing it through one of the world's most ancient and community-oriented beverages – beer.
Peta Fielding, Chief Executive

Burleigh Brewing Company
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2013 Telstra
Australian Capital Territory Business of the Year

Rudds Consulting Engineers

We're keen to encourage companies in the construction industry to focus on environmentally friendly building practices and to raise awareness that using green building methods can improve their bottom line.

Rudds Consulting Engineers

Rudds Consulting Engineers is a building services engineering business that prides itself on rigorous quality assurance programs and using integrated technologies that reduce the impact on the environment. The business has origins dating back to the 1960s as D Rudd and Partners. Rudd employees Lou Forner and Andrew Beattie bought the business and launched Rudds Consulting Engineers in 2002, growing employee numbers from 12 to more than 40 today. The business provides a wide range of consulting services for commercial and large residential projects including project management. Rudds promise ‘innovative engineering for the future’ and they practise what they preach, working out of a custom designed, energy-neutral building in Fyshwick and working on innovative developments aimed at increasing safety and lowering energy consumption and operating costs. Rudds’ design achievements include a range of systems for 50 Marcus Clarke Street, the only major 6 Star Green Star building in Canberra’s CBD.

We're keen to encourage companies in the construction industry to focus on environmentally friendly building practices and to raise awareness that using green building methods can improve their bottom line.
Andrew Beattie, Director

Rudds Consulting Engineers
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2013 Telstra
New South Wales Business of the Year

Fifth Quadrant

Our name refers to the fifth key strategic imperative in the board room – Customer Experience Strategy which should inform and drive the traditional four strategies of finance, marketing & sales, HR and IT & operations.

Fifth Quadrant

Initially founded as a research and publishing business, Fifth Quadrant has become a specialist consulting firm working with executive teams to develop Customer Experience Strategy (CXS) for enterprise and government. Established by Dr Catriona Wallace and James Organ, the firm undertakes research, design, data analytics and big data strategies to develop and implement customer experience strategies. These strategies increase customer engagement, drive revenue, reduce operational costs and optimise operations across multiple channels. Fifth Quadrant has pioneered methodologies to improve customer experience, including SocialServe, a model for social media channel strategy and the Multi-channel Optimiser, a data modeling tool. According to Dr Wallace, CXS should be viewed as an organisation’s most important strategy beyond traditional strategies of finance, marketing and sales, HR and operations. The North Sydney-based business is one of the few strategic or analytics companies dedicated to customer experience, competing or teaming with the big consulting firms.

Our name refers to the fifth key strategic imperative in the board room – Customer Experience Strategy which should inform and drive the traditional four strategies of finance, marketing & sales, HR and IT & operations.
Dr Catriona Wallace, CEO

Fifth Quadrant
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2013 Telstra
Tasmanian Business of the Year

Bruny Island Cheese Co.

I am a traditionalist who recognises that great cheese was made for centuries before modern technology played a role and I believe passionately in the old way of making, maturing and marketing cheese.

Bruny Island Cheese Co.

Obsessed with learning the art of artisan cheese-making, Nick Haddow undertook a 10-year odyssey to work with specialist cheese-makers in France, Italy and Spain, as well as Australia. In 2003, he and his partner Leonie Struthers settled on Bruny Island, off Tasmania’s south coast, to establish their own specialist cheese and agri-tourism business. Bruny Island Cheese Co. uses traditional techniques to make their range of cheeses, including Australia’s only unpasteurised cheese product. The business focuses on direct marketing through email and social media, including to its Cheese Club comprising 8300 members across Australia. Their cellar door is another strong retail channel, attracting thousands of visitors a year. The business now employs five full-time and eight part-time staff. Growing online sales to more than 20,000 members and replicating their success in establishing another artisan cheesery in regional Tasmania are part of their forward-looking plans.

I am a traditionalist who recognises that great cheese was made for centuries before modern technology played a role and I believe passionately in the old way of making, maturing and marketing cheese.
Nick Haddow, Managing Director

Bruny Island Cheese Co.
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2013 Telstra
Victorian Business of the Year

braaap

I want to help others build a lifestyle designed around a fun, clean and healthy adrenaline port.

braaap

Brad Smith has a mission to make motorcycling fun and affordable. As a teenager he built his dream bike. In 2005, aged just 18, he set off for China to secure a manufacturer and subsequently founded Australia’s only home-grown motorcycle brand, braaap . The business has ‘super concept’ stores in Melbourne, which is also its head office, Launceston, Devonport and Hobart selling bikes, spare parts, protective gear and a host of related wares. It has built a national dealer network and has a growing online presence. As global lending tightened post GFC, Brad launched a consumer finance arm helping sales increase 300 per cent above the industry growth rate. braaap is now expanding into New Zealand and the USA. Fundamental to the business is the ‘braaap experience’ which is driven by the joy of seeing children ride safely. braaap won the 2013 Australian Small Business Champion Award in the Specialised Retail Small Business category.

 

I want to help others build a lifestyle designed around a fun, clean and healthy adrenaline port.
Brad Smith, Founder

braaap
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2013 Telstra
South Australian Business of the Year

Suntrix Pty Ltd

We are not just another solar company - we provide value-added services such as solar advice and design, energy auditing and energy load profiling for our clients.

Suntrix Pty Ltd

With a longstanding interest in renewable energy, David Hille designed a solar tracking system for his mother's farm. But when attempting to install solar power at home, David and his wife Jenny Paradiso struggled to find a company that offered excellent customer service along with the right expertise and price. In 2009, they decided to establish their own Adelaide-based company, Suntrix. The business focuses on the commercial, residential and wholesale sectors of the solar industry. It provides a complete turn-key solution for clients, focusing on solar expertise, value products and personalised customer service. The couple also believe in educating clients about their energy usage and power requirements to help them cut costs. Major achievements include the development of a ground-mounted tracking unit, called Suntrax, which can provide up to 40 per cent more output than static systems. Staff numbers have grown to 22 and annual turnover has increased 40-fold.

We are not just another solar company - we provide value-added services such as solar advice and design, energy auditing and energy load profiling for our clients.
Jenny Paradisom, Managing Director

Suntrix Pty Ltd
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State category winners

2013 Telstra
South Australian Micro Business Award

Synotronics Pty Ltd

When I discovered that the electronic test equipment industry was led by companies stuck in the past with outdated views on sales, promotion and service, I knew there was an opportunity.

Synotronics Pty Ltd

Tyson Grubb’s childhood dream of running a company he built from scratch, coupled with his observations of his own family business while he was growing up, was the impetus for Synotronics. With a background in electronic engineering and marketing, Tyson established the Adelaide-based company in 2003 while also holding down a full-time job. Two years later he resigned from his job to concentrate on the electronics design business. In the process, he identified an opportunity for an online retailer of environmental and scientific instrumentation, batteries, battery chargers and analysers, lab equipment and tools for engineers. The introduction of the company’s flagship online store ‘Instrument Choice’ in 2007, which allows customers to select the best instrumentation to suit their needs, has been a tipping point with the company’s profits doubling in the past two years. Future growth will be driven by continuous website functionality and expansion of products.

When I discovered that the electronic test equipment industry was led by companies stuck in the past with outdated views on sales, promotion and service, I knew there was an opportunity.
Tyson Grubb, Managing Director

Synotronics Pty Ltd
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2013 Telstra
Queensland Micro Business Award

ENIQUEST

With extensive knowledge of electric generating products, I had the passion and resources to develop a new range of products that were immune from competition from cheaper overseas manufacturers.

ENIQUEST

While most Australian manufacturers were moving offshore to lessen their cost base, Don Pulver was committed to building a business that manufactured power generation products locally. With extensive knowledge of the electrical generation market, he set about developing unique and highly innovative products that were immune from competition from overseas. Starting with little funding from a tin-shed in Warana on the Sunshine Coast, ENIQUEST was soon listed to sell spares to the Australian Defence Force (ADF) for their in-service generators. This humble start provided a small income for growth and paved an opportunity to extend the relationship, resulting in the business winning a large ADF contract to provide a Field Power Distribution Box. Other major contract wins include the provision of Solar and Diesel Hybrid Power Skids for BHP and supply of independent power for Toll Australia’s Rapid Deployment Camps. ENIQUEST’s Australian-made products are now being considered by an international engine manufacturer.

With extensive knowledge of electric generating products, I had the passion and resources to develop a new range of products that were immune from competition from cheaper overseas manufacturers.
Don Pulver, Managing Director

ENIQUEST
Nominate a business

2013 Telstra
Australian Capital Territory Micro Business Award

Canberra Furnished Accommodation

As the business grew and developed I realised I had hit upon the perfect formula to support and help us grow our property portfolio.

Canberra Furnished Accommodation

To generate an income while on maternity leave, Laurie McDonald used $5000 from her credit card to refurbish an investment property and offer short stay accommodation. Such was demand, she was able to re-invest profits and now boasts a portfolio of 50 budget, executive and luxury properties in central Canberra locations. Laurie’s formula for success is based on providing modern residential apartments, custom designed with quality furniture and equipment so guests feel they are in their own private home for rates less than hotel accommodation. Guests include business people on work contracts, people relocating to the capital, those in between buying and selling their own properties, or baby-boomers and families on holidays. Future growth will be driven by a new venture into providing furniture and equipment packages to property investors and managing properties for other investors. Laurie is also developing a DIY rental management kit based on her model to sell to property investors.

As the business grew and developed I realised I had hit upon the perfect formula to support and help us grow our property portfolio.
Laurie McDonald, Director

Canberra Furnished Accommodation
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2013 Telstra
New South Wales Micro Business Award

Wicked Berries Pty Ltd

Our goal for customers and gift recipients is for them to experience a total wow factor in presentation, style and taste.

Wicked Berries Pty Ltd

Wicked Berries was initially developed to complement Kerry Sullivan’s wedding cake business. But such was demand for his gift boxed Belgian chocolate-coated strawberries, they soon became the star of his business. Launched in Coffs Harbour in 2004, the business focuses on premium gifts for romantics and special occasions. It has expanded its product range to cake bombs, elaborate special occasion cakes and chocolate bouquets. One of its most popular products is ‘The Wicked Bouquet’, a dozen Wicked Berries on stems to resemble roses. Delivering fresh products overnight Australia-wide through their online store is not an easy task considering the business’s regional location. But these challenges have been overcome through innovative packaging and strengthened relationships with national couriers. With turnover so far this year 200 per cent up on last year’s takings, the business is increasing staff numbers to keep pace with demand. Future plans include franchises in all capital and major regional cities.

Our goal for customers and gift recipients is for them to experience a total wow factor in presentation, style and taste.
Kerry Sullivan, Director

Wicked Berries Pty Ltd
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2013 Telstra
Tasmanian Micro Business Award

Jump Tours

I am in the business of making Tasmania the hottest off the beaten track destination for young travellers and rejecting traditional tourism clichés.

Jump Tours

A desire to improve the range of affordable backpacking options for younger adventurers spurred Tasmanian-born Greg Price to come home and establish Jump Tours. Weary of his Sydney investment banking job, in 2006 he conducted his own market research by travelling as a backpacker from the Gold Coast down through the eastern states. Since its launch as a one-man, one-van operation, the Mornington business now runs two buses and a van, a small hostel and employs three guides, a manager and a housekeeper during peak season. It has attracted a number of awards, including the TNT Magazine Golden Backpack Award for Best Tour Operator in Tasmania for the past two years and Greg was named Tasmanian Entrepreneur of the Year 2012. Social media has played a significant role in the company’s growth, including the launch of a multi-lingual Jump Tours iPad/iPhone app last year to better serve fast growing markets in Asia.

I am in the business of making Tasmania the hottest off the beaten track destination for young travellers and rejecting traditional tourism clichés.
Greg Price, Managing Director

Jump Tours
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2013 Telstra
Victorian Micro Business Award

Great Ocean Road Surf Tours

Our business has become our way of sharing our passion for surfing and adventure with others in a hassle-free environment.

Great Ocean Road Surf Tours

Driven to share his passion for surfing with others, what started as a hobby for Alistair Lawson has developed into a lifestyle and burgeoning business. Investing savings earned from his gym job, Alistair bought equipment and launched Torquay-based Great Ocean Road Surf Tours by himself in 2005, operating only one-day surf tours on weekends. Today, the business has two full time staff members and 13 seasonal staff, offers multiple trips each day and serves more than 3500 customers per year. It accommodates five to 16 year olds as part of its junior development program, learn-to-surf tours and camps starting from Melbourne or Torquay for up to 10 days, as well as advanced surfer programs. The business prides itself on being mobile and not locked into using the same beaches each day to ensure access to the best conditions. Last year, the business was endorsed with Ecotourism Australia Nature Tourism Certification and won a Victorian Tourism award in Adventure Tourism.

Our business has become our way of sharing our passion for surfing and adventure with others in a hassle-free environment.
Alistair Lawson, Director

Great Ocean Road Surf Tours
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2013 Telstra
Northern Territory Micro Business Award

italklibrary

They say a picture speaks a thousand words - our pictures speak a thousand languages.

italklibrary

Working in education showed Christopher Brocklebank how difficult it was for people to learn when English was not their first language. In 2002, he created the italklibrary concept. The italklibrary team can turn written information into a story that can then be spoken in any language and placed into italklibrary.com. People can also make their own stories in their own language. Currently the italklibrary houses stories spoken in 17 languages, including 14 Australian Indigenous languages, covering topics including training, money, human rights, gambling and health. These combine traditional storytelling methods with modern technology that overcome literacy barriers. italklibrary is a new way of communicating, transforming how people learn, making information accessible to all. italklibrary has collaborated with government departments and national customers, including beyondblue and the Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA), to deliver important messages through stories. The italklibrary is now expanding to languages from Afghanistan, Sudan and Myanmar.

They say a picture speaks a thousand words - our pictures speak a thousand languages.
Christopher Brocklebank, Director

italklibrary
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2013 Telstra
South Australian Small Business Award

BRS

Our unique selling proposition is our ability to connect all areas of a client's organisation and projects together to solve their problems.

BRS

Frustrated with advisers and consultants who could not offer a holistic approach to linking culture and commercial outcomes, Kym and Nicole Williams launched BRS from their home in Adelaide in 2009. Focusing on the resources, infrastructure and government sectors, the advisory firm helps clients secure and set up projects for success, improve performance, save money, manage risk and develop people. Earlier this year, the business launched a new online business, easyconsult, to help service providers access high quality affordable online coaching services and streamline and automate their business processes using templates and systems. In addition to its domestic clients, the company has also assisted a number of businesses in collaborative contracting and project governance services to build infrastructure in New Zealand. With annual turnover growing three-fold in the past three years, future plans include introducing other online businesses to their clients while strengthening their profile in Australia and New Zealand.

Our unique selling proposition is our ability to connect all areas of a client's organisation and projects together to solve their problems.
Kym Williams, Managing Director

BRS
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2013 Telstra
Northern Territory Small Business Award

Top End Pest Control

We saw the opportunity to develop and expand a pest management business and lift the professional standard of service to customers across the Northern Territory.

Top End Pest Control

After having their first child, Tim and Cory Lambert were keen for a lifestyle change. Tim left a career as a detective with Victoria Police and Cory left her human resources role with a university to move to Darwin and purchase a pest management company. Starting from the spare room in their house in 2004, five years later they moved to an office building which included a training facility. Top End Pest Control provides all avenues of pest management including termite protection for pre and post construction. In conjunction with a Registered Training Organisation, the company has moved into training and provides facilities to teach other pest management companies and Indigenous community members in remote areas to develop valuable employment skills. Today, the business has nine staff and services the entire Northern Territory, including remote communities. It also provides services overseas to East Timor, Micronesia and Guam.

We saw the opportunity to develop and expand a pest management business and lift the professional standard of service to customers across the Northern Territory.
Tim Lambert, Director

Top End Pest Control
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2013 Telstra
Queensland Small Business Award

Burleigh Brewing Company

We wanted to create a business that adds to the heart of our region and we just happen to be doing it through one of the world's most ancient and community-oriented beverages – beer.

Burleigh Brewing Company

The founders of Burleigh Brewing Company describe their business as a cross between ‘monk-like tradition and cool, surfy living’. It’s this hybrid approach, coupled with an exacting commitment to quality and creativity, that’s earned the Gold Coast-based business best-in-world accolades. The company was founded in 2007 by former corporate lawyer Peta Fielding and brewer husband Brennan Fielding after four years of planning. Operating in a market dominated by two big brewing companies, they had to be different. Staying true to ancient brewing traditions but adding a modern flair, they created Australia's first no-carb beer and a wheat beer that won ‘world’s best’ at the 2012 World Beer Cup. Burleigh Brewing Company is now a leading player in the Australian independent craft beer scene, employing 19 people and is enjoying healthy double digit annual growth rates. To build a sustainable business, most ingredients are sourced locally and their entire marketing budget is invested in the local community.

We wanted to create a business that adds to the heart of our region and we just happen to be doing it through one of the world's most ancient and community-oriented beverages – beer.
Peta Fielding, Chief Executive

Burleigh Brewing Company
Nominate a business

2013 Telstra
Australian Capital Territory Small Business Award

Residential Reports

We use cutting edge technology in the field, a mobile office and specifically crafted software, which allows us to deliver accurate and detailed reports faster than any other competitor.

Residential Reports

A change in ACT legislation driving real estate agents and vendors to engage one service provider to deliver presale building and pest inspection reports presented an opportunity for father and daughter team Lindsay Collison and Kelly Hill. In 2004, they established Residential Reports, a one-stop-shop, which has grown from a team of two to nine and now generates more than $1.1 million in net sales a year. Their rapid growth has been hastened through investing in their own customised software to improve the efficiency and quality of their reports. Their operations management software, FOCUS, was built to ensure every single job is processed efficiently and with the highest level of customer service. Their 'Report Builder' software was designed for inspectors to use in the field and has increased their productivity by over 40 percent. Other innovations include the introduction of online bookings. Residential Reports has expanded and now also provides services in NSW.

We use cutting edge technology in the field, a mobile office and specifically crafted software, which allows us to deliver accurate and detailed reports faster than any other competitor.
Kelly Hill, Operations Manager

Residential Reports
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2013 Telstra
New South Wales Small Business Award

Marketing Mechanics

I believe that if you love what you do, and you are an honest person who will stop at nothing to help a client, this will filter right throughout the business.

Marketing Mechanics

Moving from job to job and never really feeling completely fulfilled, Diane Costa decided to leave her successful career working for others and set about building her own agency. With a company car, a credit card and a kitchen table in a rental unit, she established the company trading as Marketing Mechanics. The full service marketing and advertising agency now employs seven staff and tailors strategies and services to meet client's marketing objectives and budgets. While offering services, from marketing plans, design and media buying, the Sydney-based company has a strong emphasis on digital marketing. While establishing the business in 2001, Diane realised significant opportunity existed in the still immature area of digital. She expanded offerings to also provide clients web design, digital marketing and social media marketing services. Core to the success of Marketing Mechanics is the company’s commitment to innovation, customer service, passion, the team and its continual drive to be successful.

I believe that if you love what you do, and you are an honest person who will stop at nothing to help a client, this will filter right throughout the business.
Diane Costa, Director

Marketing Mechanics
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2013 Telstra
Tasmanian Small Business Award

Bruny Island Cheese Co.

I am a traditionalist who recognises that great cheese was made for centuries before modern technology played a role and I believe passionately in the old way of making, maturing and marketing cheese.

Bruny Island Cheese Co.

Obsessed with learning the art of artisan cheese-making, Nick Haddow undertook a 10-year odyssey to work with specialist cheese-makers in France, Italy and Spain, as well as Australia. In 2003, he and his partner Leonie Struthers settled on Bruny Island, off Tasmania’s south coast, to establish their own specialist cheese and agri-tourism business. Bruny Island Cheese Co. uses traditional techniques to make their range of cheeses, including Australia’s only unpasteurised cheese product. The business focuses on direct marketing through email and social media, including to its Cheese Club comprising 8300 members across Australia. Their cellar door is another strong retail channel, attracting thousands of visitors a year. The business now employs five full-time and eight part-time staff. Growing online sales to more than 20,000 members and replicating their success in establishing another artisan cheesery in regional Tasmania are part of their forward-looking plans.

I am a traditionalist who recognises that great cheese was made for centuries before modern technology played a role and I believe passionately in the old way of making, maturing and marketing cheese.
Nick Haddow, Managing Director

Bruny Island Cheese Co.
Nominate a business

2013 Telstra
Victorian Small Business Award

braaap

I want to help others build a lifestyle designed around a fun, clean and healthy adrenaline port.

braaap

Brad Smith has a mission to make motorcycling fun and affordable. As a teenager he built his dream bike. In 2005, aged just 18, he set off for China to secure a manufacturer and subsequently founded Australia’s only home-grown motorcycle brand, braaap . The business has ‘super concept’ stores in Melbourne, which is also its head office, Launceston, Devonport and Hobart selling bikes, spare parts, protective gear and a host of related wares. It has built a national dealer network and has a growing online presence. As global lending tightened post GFC, Brad launched a consumer finance arm helping sales increase 300 per cent above the industry growth rate. braaap is now expanding into New Zealand and the USA. Fundamental to the business is the ‘braaap experience’ which is driven by the joy of seeing children ride safely. braaap won the 2013 Australian Small Business Champion Award in the Specialised Retail Small Business category.

 

I want to help others build a lifestyle designed around a fun, clean and healthy adrenaline port.
Brad Smith, Founder

braaap
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2013 Telstra
South Australian Start-up Award

Off-Grid Energy Australia

We are entirely devoted to the research, development and implementation of innovative and reliable off-grid renewable energy solutions across Australia.

Off-Grid Energy Australia

Off-Grid Energy Australia (OEA) is a designer, supplier and installer of standalone power and grid battery storage technologies. With six consultants across Australia, the Dudley-Park based business provides electricity to residential and commercial properties with no access to the national power grid, or that require ‘24-7’ uninterrupted grid power. OEA was established by Hugh Driscoll and Sean LePoidevin who have more than 10 years experience in the renewable energy industry. The pair launched the business in 2011 after recognising the need for a dedicated specialist in the off-grid electricity market. Utilising cutting-edge solar photovoltaic, battery management and storage technologies, notable contract wins include the installation of a large containerised standalone solar grid for Operation Flinders Foundation, a youth-at-risk support camp in the Flinders Ranges. The head office has just moved into bigger and better office facilities and the business is increasing staffing levels to keep pace with their growing demand.

We are entirely devoted to the research, development and implementation of innovative and reliable off-grid renewable energy solutions across Australia.
Hugh Driscoll, Director

Off-Grid Energy Australia
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2013 Telstra
Queensland Start-up Award

Bli Bli House

We are committed to providing a unique experience of old world Victorian charm for every guest and every special occasion.

Bli Bli House

Shrouded in historic charm, Bli Bli House has been lovingly converted into an exclusive mini event centre, luxury boutique five-star motel and exclusive wedding venue in the heart of the Sunshine Coast. Its transformation is the result of a dream by Phil and Merryl Greenbury who with experience in their respective restaurant and banking jobs indulged their passion for historic buildings and tourism. The couple battled through 12 years of tight finances and renovations to revitalise the 1876 pioneer village home, opening its doors in 2010. Bli Bli House caters for romantic getaways through to garden weddings, group celebrations and exclusive parties. The facility also offers the wider public an opportunity to enjoy its Victorian air of elegance through high teas, great food and old-fashioned hospitality in its Chandelier Room Restaurant, overseen by Phil, a trained chef. It is also a much sought-after shoot location for professional photographers and fashion magazines.

We are committed to providing a unique experience of old world Victorian charm for every guest and every special occasion.
Phil Greenbury, Owner

Bli Bli House
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2013 Telstra
Australian Capital Territory Start-up Award

Shop Handmade Canberra

The demand from designers and customers for a permanent shopping destination for high quality handmade products was too loud to ignore.

Shop Handmade Canberra

Shop Handmade was launched by Julie Nichols and Rachel Evangelou to meet an untapped potential to showcase Canberra’s handcrafted wares. The idea grew out of a quarterly Handmade Market in Canberra city, which was started by Julie in 2008, that quickly grew from 36 to 198 stalls. By 2010 a more permanent retail space was needed and Shop Handmade opened. Both the shop and market sell handmade creations by local, regional and interstate designers, including jewellery, fashion and homewares. In 2011 the shop doubled in size and last financial year attracted more than 16,000 visitors. By actively using social media and working closely with Tourism ACT, it promotes Canberra as a creative, vital and dynamic arts community. Future plans include developing an online retail facility and building on its online community that includes 7500 Facebook followers, as well as a blog and newsletter, to expand its customer base.

The demand from designers and customers for a permanent shopping destination for high quality handmade products was too loud to ignore.
Julie Nichols, Creative Director

Shop Handmade Canberra
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2013 Telstra
New South Wales Start-up Award

WiTH Collective

We wanted to create an open environment where client and agency are seen as equal partners in solving modern day marketing problems, breaking the traditional ‘master-servant’ relationship.

WiTH Collective

With decades of experience working for international advertising agencies in Brisbane, Melbourne and Sydney, Dominique and Justin Hind set about building a new service focused on the intersection of technology, creativity and data. Sydney-based WiTH Collective was established almost three years ago and, through delivering clients with data-driven marketing strategies, creative flair and an agnostic view towards digital channels, they have delivered huge business growth. The company’s client base has grown and includes major brands such as Cisco, Colonial First State, Pacific Brands and McWilliams. Likewise, the agency has expanded with 28 staff helping drive revenue growth of 50 per cent year on year. Key to success is the company’s commitment to investing in its people, giving all staff a say in processes and helping them reach their true potential. This has enabled the company to achieve a 100 per cent retention rate in an industry not renowned for strong levels of staff loyalty.

We wanted to create an open environment where client and agency are seen as equal partners in solving modern day marketing problems, breaking the traditional ‘master-servant’ relationship.
Dominique Hind, COO

WiTH Collective
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2013 Telstra
Tasmanian Start-up Award

Tasmanian Air Adventures

The wilderness areas of this State are magnificent, far more so than many realise, which is why we want to show Tassie to the world through the use of our versatile aircraft.

Tasmanian Air Adventures

While walking Tasmania’s Overland Track, Christiaan Durrant and Tim Robertson became inspired to share their passion for Tasmania’s pristine wilderness with others. They founded Tasmanian Air Adventures (TAA) in December 2011 to provide top quality eco-tour experiences to showcase areas such as the south-west wilderness, Wineglass Bay, Port Arthur, Cradle Mountain and the Gordon River by seaplane. Customers are afforded flexibility through standard tours or can design their own flight. With seven full-time staff, TAA has also teamed up with other tour operators to deliver packages including sailing, jet boat adventures and trout fishing. Despite the challenges of gaining operational approval through 11 regulatory bodies, Tim and Christiaan’s perseverance paid off. After just 12 months, TAA is among TripAdvisor's top five attractions in Hobart. The company’s environmental credentials are illustrated through its support of the Save The Tasmanian Devil program. Its growth trajectory is expected to be sustained though new product development and a growing social media following.

The wilderness areas of this State are magnificent, far more so than many realise, which is why we want to show Tassie to the world through the use of our versatile aircraft.
Tim Robertson, Co-founder and Operations Director

Tasmanian Air Adventures
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2013 Telstra
Victorian Start-up Award

health.com.au

We think just “popping in” to a store to make a claim and do paperwork is a thing of the past, since it means 30 minutes fighting traffic and 20 minutes jostling for a car park - we just thought there had to be a better way.

health.com.au

health.com.au is looking to reinvent health insurance for younger, healthier Australians who want to interact online. Since launching last year it's now one of Australia's fastest growing health insurers attracting over 30,000 customers already. The Melbourne-based company was born out of the personal experiences of CEO Andy Sheats and his founding team who believed health insurance was too complex and required the elimination of asterisks and small print. With an online background derived from his former role as a senior executive at realestate.com.au, Andy built a team of 17, including insurance and digital experts, to design hassle-free policies that were easy to buy, understand and use and accessible at all hours. Product innovation has been critical with strategy shaped around clarity and transparency on what is bought and on payments received. Their personal approach to customer service is what is setting them apart from their competitors.

 

We think just “popping in” to a store to make a claim and do paperwork is a thing of the past, since it means 30 minutes fighting traffic and 20 minutes jostling for a car park - we just thought there had to be a better way.
Andy Sheats, CEO

health.com.au
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2013 Telstra
Northern Territory Medium Business Award

Cairns Industries Pty Ltd

We take pride in excellent customer relationships gained through consistency, efficiency and high quality work.

Cairns Industries Pty Ltd

In 2004 Queenslanders Shaun and Kym Cairns moved to Borroloola, about 970 kms from Darwin, to join a small construction company. The couple soon realised there was a pressing need for tradespeople in the South West Gulf region to reduce the costs locals faced in sourcing construction services from Katherine and Darwin. By mid 2006 they launched Cairns Industries, a building and civil construction company servicing the government-identified growth town of Borroloola and other remote areas of the Territory. Its services include concrete supply, building, machinery hire and maintenance, hydraulic hose repair, electrical and refrigeration services. The business now has 33 staff with 20 per cent Indigenous employment. With a reputation for meeting construction deadlines, quality performance and a skilled workforce, the business has won major concrete supply contracts for regional infrastructure projects. Cairns Industries’ vision to spread its wings over the Territory is symbolised by the eagle on its logo.

We take pride in excellent customer relationships gained through consistency, efficiency and high quality work.
Kym Cairns, Director

Cairns Industries Pty Ltd
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2013 Telstra
Queensland Medium Business Award

Becker Helicopter Services Pty Ltd

There were no innovative, visionary helicopter training companies and we had a dream to change the face of helicopter pilot training worldwide.

Becker Helicopter Services Pty Ltd

Mike and Jan Becker launched Becker Helicopter Services in 1995 in a rundown tin shed using an old grass airport at Noosa. But it wasn’t the facilities that mattered – it was the quality of training and the passion to make an aviation difference that has fuelled success. The business is now an internationally recognised training facility and exporter employing 70 people and operating 18 helicopters. The pilot academy trains civilian and military personnel from basic helicopter pilot skills through to advanced mountain flying. Being the first civilian helicopter training academy to offer Advanced Night Vision Goggles training, which had previously been the domain of military aviators, has been critical to securing multi-million dollar international contracts. This husband and wife pilot team use applications like Google Earth and satellite tracking to hone training techniques and enhance learning experiences. Their Mike Becker Helicopter Flight Training Manuals and DVD's are sold worldwide, with new products in development.

There were no innovative, visionary helicopter training companies and we had a dream to change the face of helicopter pilot training worldwide.
Captain Jan Becker, Director

Becker Helicopter Services Pty Ltd
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2013 Telstra
Australian Capital Territory Medium Business Award

Rudds Consulting Engineers

We're keen to encourage companies in the construction industry to focus on environmentally friendly building practices and to raise awareness that using green building methods can improve their bottom line.

Rudds Consulting Engineers

Rudds Consulting Engineers is a building services engineering business that prides itself on rigorous quality assurance programs and using integrated technologies that reduce the impact on the environment. The business has origins dating back to the 1960s as D Rudd and Partners. Rudd employees Lou Forner and Andrew Beattie bought the business and launched Rudds Consulting Engineers in 2002, growing employee numbers from 12 to more than 40 today. The business provides a wide range of consulting services for commercial and large residential projects including project management. Rudds promise ‘innovative engineering for the future’ and they practise what they preach, working out of a custom designed, energy-neutral building in Fyshwick and working on innovative developments aimed at increasing safety and lowering energy consumption and operating costs. Rudds’ design achievements include a range of systems for 50 Marcus Clarke Street, the only major 6 Star Green Star building in Canberra’s CBD.

We're keen to encourage companies in the construction industry to focus on environmentally friendly building practices and to raise awareness that using green building methods can improve their bottom line.
Andrew Beattie, Director

Rudds Consulting Engineers
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2013 Telstra
New South Wales Medium Business Award

Fifth Quadrant

Our name refers to the fifth key strategic imperative in the board room – Customer Experience Strategy which should inform and drive the traditional four strategies of finance, marketing & sales, HR and IT & operations.

Fifth Quadrant

Initially founded as a research and publishing business, Fifth Quadrant has become a specialist consulting firm working with executive teams to develop Customer Experience Strategy (CXS) for enterprise and government. Established by Dr Catriona Wallace and James Organ, the firm undertakes research, design, data analytics and big data strategies to develop and implement customer experience strategies. These strategies increase customer engagement, drive revenue, reduce operational costs and optimise operations across multiple channels. Fifth Quadrant has pioneered methodologies to improve customer experience, including SocialServe, a model for social media channel strategy and the Multi-channel Optimiser, a data modeling tool. According to Dr Wallace, CXS should be viewed as an organisation’s most important strategy beyond traditional strategies of finance, marketing and sales, HR and operations. The North Sydney-based business is one of the few strategic or analytics companies dedicated to customer experience, competing or teaming with the big consulting firms.

Our name refers to the fifth key strategic imperative in the board room – Customer Experience Strategy which should inform and drive the traditional four strategies of finance, marketing & sales, HR and IT & operations.
Dr Catriona Wallace, CEO

Fifth Quadrant
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2013 Telstra
Tasmanian Medium Business Award

Collins SBA Complete Wealth Specialist

Our clients receive the attention of a dedicated team who work collaboratively to provide holistic solutions to help them reach their financial aspirations.

Collins SBA Complete Wealth Specialist

A shared passion between Michael Spinks, Jonathan Elliot and Rob Adams to create a secure financial future for small business owners and private individuals led to the formation of Collins SBA in Hobart in 2003. The business now employs 23 staff including wealth advisers, business advisors, accountants and specialised lenders. The company has embraced new technology, such as cloud applications and social media, to better service and engage with its clients and community. The experience and capabilities of its team can be demonstrated by the business’ award wins such as the 2012 Hobart City Council Customer Service Excellence Award. In the same year Rob Adams won a Ballesty Sikkema Award for his exceptional contribution to the financial planning industry and ongoing community involvement. Collins SBA is in its third year of helping raise awareness about mental health and obesity through organising a cycling time trial to the top of Mount Wellington.

Our clients receive the attention of a dedicated team who work collaboratively to provide holistic solutions to help them reach their financial aspirations.
Michael Spinks, CEO

Collins SBA Complete Wealth Specialist
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2013 Telstra
Victorian Medium Business Award

Connective

We 'own' the business model that is recognised for revolutionising the industry and giving power back to the brokers.

Connective

Brothers Glenn and Murray Lees founded Connective after growing disillusioned with an industry that they felt did not adequately support mortgage brokers. They were weary of mortgage aggregators taking a large slice of commissions and locking brokers into onerous agreements. Today, the Melbourne CBD-based company is the fastest growing aggregator in the mortgage broking industry. The firm acts as a conduit for its members to conduct business with more than 50 Australian lenders. It also develops and provides the IT systems, training and education programs, and marketing, business and compliance support to allow its member brokers to operate profitably. Connective now has 1,800 members, who settle in excess of $1.4 billion in mortgages each month, operating offices in every capital city. The company achieved consecutive BRW fast 100 listings from 2009 to 2011 and was this year awarded the industry’s Best Wholesale Aggregator at the Mortgage and Finance Association of Australia’s Excellence Awards.

We 'own' the business model that is recognised for revolutionising the industry and giving power back to the brokers.
Murray Lees, Director

Connective
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2013 Telstra
Northern Territory Medium Business Award

Cairns Industries Pty Ltd

We take pride in excellent customer relationships gained through consistency, efficiency and high quality work.

Cairns Industries Pty Ltd

In 2004 Queenslanders Shaun and Kym Cairns moved to Borroloola, about 970 kms from Darwin, to join a small construction company. The couple soon realised there was a pressing need for tradespeople in the South West Gulf region to reduce the costs locals faced in sourcing construction services from Katherine and Darwin. By mid 2006 they launched Cairns Industries, a building and civil construction company servicing the government-identified growth town of Borroloola and other remote areas of the Territory. Its services include concrete supply, building, machinery hire and maintenance, hydraulic hose repair, electrical and refrigeration services. The business now has 33 staff with 20 per cent Indigenous employment. With a reputation for meeting construction deadlines, quality performance and a skilled workforce, the business has won major concrete supply contracts for regional infrastructure projects. Cairns Industries’ vision to spread its wings over the Territory is symbolised by the eagle on its logo.

We take pride in excellent customer relationships gained through consistency, efficiency and high quality work.
Kym Cairns, Director

Cairns Industries Pty Ltd
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2013 Telstra
South Australian Medium Business Award

Suntrix Pty Ltd

We are not just another solar company - we provide value-added services such as solar advice and design, energy auditing and energy load profiling for our clients.

Suntrix Pty Ltd

With a longstanding interest in renewable energy, David Hille designed a solar tracking system for his mother's farm. But when attempting to install solar power at home, David and his wife Jenny Paradiso struggled to find a company that offered excellent customer service along with the right expertise and price. In 2009, they decided to establish their own Adelaide-based company, Suntrix. The business focuses on the commercial, residential and wholesale sectors of the solar industry. It provides a complete turn-key solution for clients, focusing on solar expertise, value products and personalised customer service. The couple also believe in educating clients about their energy usage and power requirements to help them cut costs. Major achievements include the development of a ground-mounted tracking unit, called Suntrax, which can provide up to 40 per cent more output than static systems. Staff numbers have grown to 22 and annual turnover has increased 40-fold.

We are not just another solar company - we provide value-added services such as solar advice and design, energy auditing and energy load profiling for our clients.
Jenny Paradisom, Managing Director

Suntrix Pty Ltd
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2013 Telstra
South Australian Regional Business Award

Richard Gunner's Fine Meats

Our business is a niche operation satisfying a market need for superior meat brands grown with integrity and marketed with imagination.

Richard Gunner's Fine Meats

Richard Gunner's Fine Meats has developed from a straightforward cattle property on the Coorong, employing just three people, to an integrated ‘paddock to plate’ meat business with more than 70 employees. Twelve years ago, the business purchased its first butcher shop before adding a further five retail stores across Adelaide and Victor Harbor under its Feast! Fine Foods brand. It also offers an online store and a loyalty program attracting 5000 members. The business currently serves 7500 customers every week and supplies 150 restaurants across Australia. Starting with a single beef brand, Coorong Angus Beef, the business has diversified into a suite of high quality, distinctive products, including Pure Suffolk Lamb, Free Range Berkshire Pork and even wild game. The business is currently establishing its own cattle herd, through the importation of embryos. Their products have won numerous awards including one for its Angus Beef at the Sydney Royal Fine Food Show in 2011.

Our business is a niche operation satisfying a market need for superior meat brands grown with integrity and marketed with imagination.
Richard Gunner, Owner

Richard Gunner's Fine Meats
Nominate a business

2013 Telstra
Northern Territory Regional Business Award

Cairns Industries Pty Ltd

We take pride in excellent customer relationships gained through consistency, efficiency and high quality work.

Cairns Industries Pty Ltd

In 2004 Queenslanders Shaun and Kym Cairns moved to Borroloola, about 970 kms from Darwin, to join a small construction company. The couple soon realised there was a pressing need for tradespeople in the South West Gulf region to reduce the costs locals faced in sourcing construction services from Katherine and Darwin. By mid 2006 they launched Cairns Industries, a building and civil construction company servicing the government-identified growth town of Borroloola and other remote areas of the Territory. Its services include concrete supply, building, machinery hire and maintenance, hydraulic hose repair, electrical and refrigeration services. The business now has 33 staff with 20 per cent Indigenous employment. With a reputation for meeting construction deadlines, quality performance and a skilled workforce, the business has won major concrete supply contracts for regional infrastructure projects. Cairns Industries’ vision to spread its wings over the Territory is symbolised by the eagle on its logo.

We take pride in excellent customer relationships gained through consistency, efficiency and high quality work.
Kym Cairns, Director

Cairns Industries Pty Ltd
Nominate a business

2013 Telstra
Queensland Regional Business Award

General Trade Industries (GTI)

After finishing my plumbing apprenticeship, I wanted to work for myself and take on the challenge of starting my own business, but I also wanted to stay living in the region.

General Trade Industries (GTI)

General Trade Industries stems from a one-man trade contracting business started by plumber Geoff Pike in Thargomindah, an outback town in South-West Queensland. Straight out of his apprenticeship, Geoff serviced a region the size of Tasmania. With a notable lack of tradespeople in the area, he diversified his offering and launched the business in 2003, aged 23. His business has become a standout contractor installing utility equipment, establishing and operating services, primarily for the oil and gas industries, in remote and inaccessible parts of Queensland. Geoff’s love for the outback and knowledge of its harsh conditions furnishes him with the knowledge and proximity that no other city-based business can compete with. He has his own mobile camps and workshops to deploy to remote sites quickly. With a zero harm ethos, Geoff now employs 67 people, most from the outback themselves, and his business has grown 70 per cent year on year.

After finishing my plumbing apprenticeship, I wanted to work for myself and take on the challenge of starting my own business, but I also wanted to stay living in the region.
Geoff Pike, Managing Director

General Trade Industries (GTI)
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2013 Telstra
New South Wales Regional Business Award

iKOU

As global travellers we are aware of the impact a business can have, for good or for bad, on people, animals and the planet - we wanted to create one that benefitted all.

iKOU

iKOU founders, husband and wife team Naomi and Paul Whitfeld, were stunned when a national retailer ordered 1.5 tonnes of their bath salts only weeks after they launched their wholesale spa product range in 2008. Such early market acceptance of the natural home grown skin care and body products, candles and organic herbal teas was testament to the quality of the concept. It also validated their passion for building a business that treads lightly on the environment. Four months after launch, iKOU opened its first store and day spa in the Blue Mountains. With a 500-strong product line and new stores on the horizon, iKOU has gone global. It supplies some world-leading hotels and spas including Park Hyatt and Emirates, Accor Mii Spa Hotel Group and Six Senses Luxury Resorts which operates throughout Asia. iKOU promotes daily rituals 'to rest, relax, restore' and offsets all its production with wind power, while supporting fair-trade and Australian growers.

As global travellers we are aware of the impact a business can have, for good or for bad, on people, animals and the planet - we wanted to create one that benefitted all.
Naomi Whitfeld, Founder

iKOU
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2013 Telstra
Tasmanian Regional Business Award

Bruny Island Cheese Co.

I am a traditionalist who recognises that great cheese was made for centuries before modern technology played a role and I believe passionately in the old way of making, maturing and marketing cheese.

Bruny Island Cheese Co.

Obsessed with learning the art of artisan cheese-making, Nick Haddow undertook a 10-year odyssey to work with specialist cheese-makers in France, Italy and Spain, as well as Australia. In 2003, he and his partner Leonie Struthers settled on Bruny Island, off Tasmania’s south coast, to establish their own specialist cheese and agri-tourism business. Bruny Island Cheese Co. uses traditional techniques to make their range of cheeses, including Australia’s only unpasteurised cheese product. The business focuses on direct marketing through email and social media, including to its Cheese Club comprising 8300 members across Australia. Their cellar door is another strong retail channel, attracting thousands of visitors a year. The business now employs five full-time and eight part-time staff. Growing online sales to more than 20,000 members and replicating their success in establishing another artisan cheesery in regional Tasmania are part of their forward-looking plans.

I am a traditionalist who recognises that great cheese was made for centuries before modern technology played a role and I believe passionately in the old way of making, maturing and marketing cheese.
Nick Haddow, Managing Director

Bruny Island Cheese Co.
Nominate a business

2013 Telstra
Victorian Regional Business Award

Boundary Bend Olives

The key drivers of our success have been our vertical integration from tree to table and our relentless focus on delivering the highest quality product in large and growing volumes at a very competitive price.

Boundary Bend Olives

Investing in a small olive grove on the banks of the Murray River in northern Victoria in 1998, Paul Riordan and Rob McGavin had a vision to create a fully integrated olive oil company. With its head office in Lara and six other sites spread across Victoria and NSW, Boundary Bend Olives is now Australia's largest olive farmer and producer of extra virgin olive oil with 2.5 million trees on over 6,000 hectares. It is also a leading marketer of premium Australian extra virgin olive oil and owns Australia's two top-selling home-grown brands, Cobram Estate and Red Island. In addition, it is a manufacturer of olive harvesters, owners of Australia's largest olive tree nursery and olive oil bottling, storage and laboratory facility. The business has grown domestic and global sales, despite the high Australian dollar and low world olive oil prices, and overcome floods, hail, locusts, frost and drought.

The key drivers of our success have been our vertical integration from tree to table and our relentless focus on delivering the highest quality product in large and growing volumes at a very competitive price.
Rob McGavin, Co-founder and CEO

Boundary Bend Olives
Nominate a business

2013 Telstra
Northern Territory Regional Business Award

Cairns Industries Pty Ltd

We take pride in excellent customer relationships gained through consistency, efficiency and high quality work.

Cairns Industries Pty Ltd

In 2004 Queenslanders Shaun and Kym Cairns moved to Borroloola, about 970 kms from Darwin, to join a small construction company. The couple soon realised there was a pressing need for tradespeople in the South West Gulf region to reduce the costs locals faced in sourcing construction services from Katherine and Darwin. By mid 2006 they launched Cairns Industries, a building and civil construction company servicing the government-identified growth town of Borroloola and other remote areas of the Territory. Its services include concrete supply, building, machinery hire and maintenance, hydraulic hose repair, electrical and refrigeration services. The business now has 33 staff with 20 per cent Indigenous employment. With a reputation for meeting construction deadlines, quality performance and a skilled workforce, the business has won major concrete supply contracts for regional infrastructure projects. Cairns Industries’ vision to spread its wings over the Territory is symbolised by the eagle on its logo.

We take pride in excellent customer relationships gained through consistency, efficiency and high quality work.
Kym Cairns, Director

Cairns Industries Pty Ltd
Nominate a business

Winners are announced progressively around the country & will be published shortly. Please check again soon.

Winners are announced progressively around the country & will be published shortly. Please check again soon.

Winners are announced progressively around the country & will be published shortly. Please check again soon.

Winners are announced progressively around the country & will be published shortly. Please check again soon.

Winners are announced progressively around the country & will be published shortly. Please check again soon.

Winners are announced progressively around the country & will be published shortly. Please check again soon.

Winners are announced progressively around the country & will be published shortly. Please check again soon.

Winners are announced progressively around the country & will be published shortly. Please check again soon.

Winners are announced progressively around the country & will be published shortly. Please check again soon.